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Delivery – Making the delivery
Our carrier will aim to deliver between the hours of 09.00 and 17.30 Monday to Friday. You will be asked to sign for the delivery. Please check carefully that the goods are in good condition. If not please sign the delivery note from the carrier accordingly.
Timed and weekend deliveries are not available
Resin Technical Systems will not accept responsibility for any loss or damage not identified at the time of delivery in writing on the delivery note nor for goods left in any place at your request.
Dispatch and Shipping – to UK Mainland only
For orders placed before 12am Monday – Thursday and before 11.00am Friday we aim to dispatch the same day.
We aim to deliver within 3 working days from receipt of order. If an item is out of stock we aim to advise you within 2 working days from receipt of the order.
For transport costs to Europe and the rest of the world, please ring our export department for costs.
Returns Policy
We accept the return of all items only if they are unopened and in their original condition. If you return goods, as detailed within 7 days, we will offer a refund less the carriage charge. A handling charge of 20% will be taken off the goods sale price. No refunds can be given after 7 days.
Defective items
Products that are deemed defective by the buyer can only be returned by prior authorization from Resin Technical Systems. You can always return items if they are defective. The purchaser should use the contact details below to seek authorization.
To return an item
To return an item, please enclose a note giving the reason for the return, wrap the package securely and send the package to the address below. In the case of a defective product, please provide a full description of the fault and return the defective item in its original box (if any), with all warranty cards, licenses, manuals and accessories. Please note, that some of our products are considered hazardous and should be transported accordingly. Help on this matter can be obtained from Resin Technical Systems.
Contact Details
Resin Technical Systems
Fort Brockhurst Ind Est
Alphage Rd
Gosport
Hampshire
PO12 4DU
Tel: 02392 585899
Fax: 02392 510306
e-mail: sales@resintek.co.uk |
